answers the two questions every person asks themselves during a crisis situation:
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Am I safe?
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What do I do next?
One-Touch 911 by Communication Concepts is the SILENT PANIC ALERT TECHNOLOGY answer that transforms your existing standalone life-safety technologies into a single integrated solution. This fully customizable, cost-effective approach reduces the number of decisions and actions that need to be made during an emergency; therefore, mitigating the chances of making an incorrect decision while also uniting communication, security, and life-safety systems into one simple solution.
Police departments have become “numb” to dispatching on traditional intrusion detection systems due to nuisance alarms and false alarms typically considered acceptable and non-preventable. According to the US Department of Justice’s Office of Community Oriented Policing Services, “98% of all calls responded to are false alarms” making these systems unreliable and unpredictable due to maintenance challenges, sensors going offline or devices having been bypassed.
All connections are supervised from the initiating device through the One-Touch 911 controller, and out to the input of the 3rd-party life-safety or communication system.
One-Touch 911 Matrix Overview
| Press Mushroom Button for “Lockdown” | Press Hidden Duress Button for “Alert” | Press Mobile App Button for “Lockdown” | Press Mobile App Button for “Alert” | Dial Code on VoIP Phone for Alert | Press Wireless Pendant Button for “Alert” |
Actions |
| ✓ | ✓ | Notify Police Dispatch (lockdown situation) | ||||
| ✓ | ✓ | ✓ | ✓ | Notify Police Dispatch (alert situation) | ||
| ✓ | ✓ | Activate Access Control System (lockdown doors) | ||||
| ✓ | ✓ | ✓ | ✓ | Activate Access Control System (alert doors) | ||
| ✓ | ✓ | Activate Public Address (lockdown message) | ||||
| ✓ | ✓ | ✓ | ✓ | Activate Public Address (alert message) | ||
| ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | Send Emails to Safety/Security and District-Level Admin Staff |
| ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | Send Text Messages to Safety/Security and District-Level Admin Staff |
| ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | Send Emails to Local School Admin Staff |
| ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | Send Text Messages to Local School Admin Staff |
| ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | Send Emails to Local School Faculty |
| ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | Send Text Messages to Local School Faculty |
| ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | Activate Video Surveillance Function |
| ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | Activate Emergency Strobes/Beacons |
| ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | Activate Video Signage |
| ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | Send Alert to 2-Way Radio Base Station |