Communication Concepts Builds, Services, and Expands

EMERGENCY COMMUNICATION Systems

Emphasizing Safety with Mass Notification and Emergency Communication

Communication and Intercom Systems meant for emergency communication, mass notification, and even routine day to day communication play important roles in reaching your people both on-premises as well as through a variety of mobile devices. Today, people expect larger amounts of information, more quickly and across a wide variety of communication platforms. Communication Concepts makes this happen!

At the onset of a crises, people are asking, “Am I safe? What do I do next?” Communication Concepts assists you in getting your specific message to your people quickly, intelligibly, and concisely. Messages can be triggered from a variety of events such as panic call buttons, public safety alerts, weather alerts, security alarms, fire alarm conditions, or other emergency events, and then initiated proactively thru predetermined action plans utilizing overhead speaker paging, visual strobe notification, email notification, mobile device text messages, and desktop computer screen popup messages, each with unique scenario-specific instructions answering, “Am I safe? What do I do next?”

In addition, Communication Concepts provides facility-wide lockdown and building evacuation integration with fire alarm systems, access control systems, video surveillance systems, video signage display systems, and traditional analog paging systems, as well as IP based speaker systems, helping you achieve your life safety goals, making you safe… secure… successful!

“Huge kudos go out to your guys. I want to extend a huge thank you for what you have done for our school. We got it turned up earlier tonight and it sounds great! Please extend my gratitude to the guys.”

— Director of Technology, Private Christian School, Parker County

We Make Singlewire^® InformaCast
Simple

Client Workstation

Bell
Systems

Cisco
VoIP

Audio Controls

Mobile Apps

InformaCast
Fusion

Weather Alerts

PA System & Horns

Clock Systems

Strobes & Beacons

Access Control

InformaCast is a powerful mass notification system that reaches your people on both their mobile and on-premises devices. When you need everyone to receive a message very quickly, and you need it to grab their attention, InformaCast delivers attention-grabbing streaming audio to a wide variety of devices.

There’s a very good chance you may already own a license for InformaCast. Communication Concepts can unleash your existing license to work with your existing building communication technology to maximize an all-in-one solution to safeguard what matters most

Streamlined Safety Communications

Student and staff safety is the top priority at any educational facility. It’s a fundamental requirement for a healthy and effective learning environment. That’s why it is so important to have a reliable, easy-to-use communication system that ensures students and staff receive timely, clear, and concise instructions and alerts for every situation.

Communication Concepts is a regional distributor of the CareHawk^® life safety communication platforms. CareHawk^® provides both traditional analog and IP systems which are ideal for educational facilities.

The CH1000 and CH2000 platforms have been carefully engineered to send emergency messages, classroom intercom, paging, district-wide alerts, synchronize clocks, integrate video surveillance, and much more.

Introducing Spotlight

We are proud to present Spotlight™ by CareHawk, a groundbreaking technological leap in connectivity and communication for their CH2000IP and CH1000 platforms.

District-wide communications have never been so feature-rich and accessible, fostering real-time district monitoring, control, and connectivity, truly enhancing overall emergency coordination and daily tasks alike. Spotlight seamlessly integrates multisystem connectivity between the CH2000IP and CH1000 platforms enabling unparalleled collaboration across systems. Centralized calendar management empowers administration with a comprehensive tool for implementing and organizing bell schedules effortlessly across the district.

With Spotlight, CareHawk is revolutionizing the way schools connect and communicate, setting a new standard for emergency response and everyday communication.

In the Spotlight

To reflect the giant leap in technology and system capabilities we enthusiastically introduce Spotlight as the replacement for MapAssist and MapAssistIP.

With Spotlight as the connective tissue, CH1000 and CH2000IP can now function as connected systems sharing live audio, emergency response, and calendar management.

District-Wide Emergency Response Evolved

Spotlight enables live audio communications and emergency response across a school district.

From a central CH2000IP, control and monitor critical communications, such as emergency pages and lockdowns, across all connected schools in the district, whether CH1000 or CH2000IP platforms.
From a central CH2000IP, trigger lockdowns at connected schools.
Initiate emergency communications to common zones in connected schools in real-time.

Industry-Leading Value for You

One CH2000IP with Spotlight connects up to twenty CH1000 systems with bi-directional communication, empowering schools with an affordable way to get more out of their existing CareHawk investment while positioning them for the future of IP. This will help transition your CH1000 base to the future of IP technology at your own pace with Spotlight and the CH2000IP platform.

View the status of connected schools including real-time emergency communications.
Intercom classrooms across the district.
Send Emergency Pages to common zones across the schools in the district.
Manage and update calendars and tones from a central system (CH1000 or CH2000IP).
Group schools by proximity and automatically lockdown remote schools with the press of a button.

Centralized Calendar Management

Schedules for multiple schools, or the entire district, can be updated at once with a single click of a button from a single location, virtually eliminating on-site visits and making for simple operation during often-hectic days.

Mass calendar updates are a native capability within CH2000IP and are available through Spotlight for CH1000.

Push, pull, and edit calendars with associated tones from one or more CareHawk systems.
View active remote system calendars at a glance from Spotlight

Our Pledge to You

For 35 years, we have provided ongoing end user training for any Life Safety System we design, install, and service for the life of that system… at no additional charge! We understand your people are fluid. For that reason, with “SMART Support” you have our pledge to remove the burden of supporting and maintaining your technology.

Speak with One of Our Experts Today

The Right Solution Suited for
Your
Unique Needs

Communication System Installation
Emergency Communication System Installation
Mass Notification System Installation
Existing Paging System Servicing
Existing Intercom System Repair
Existing Bell System Troubleshooting
InformaCast System Expansion
Bell and Clock System Upgrades
Strobe and Speaker Installation
Existing Strobe and Speaker Repair
Lockdown and First Responder Systems

SMART Support

Gain peace of mind by retaining premium support from Communication Concepts’ top tier Service Team to resolve your issue as quickly as possible.

Average Weekly Service Calls
0

CoCo is Partnered with the Top Recognized Communication Manufacturers

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Let Communication Concepts’ team of experts create a solution suited for your school campus.

Communication Concepts makes it easy for you by simplifying the
procurement process through the following agencies

What Some of Our Customers are Saying

“We always appreciate your service to our community and the work that your team performs on our behalf. I want you to know that your technician is an exemplary employee. His professionalism and attention to detail are a cut above in my opinion. Thank you for sending him to us.”
Life Safety ManagerPrivate Education Facility, Tarrant County
“Communication Concepts Service Team, thank you! This is huge in the eyes of our users.”
Technology Project ManagerSchool District, Collin County
“CoCo has done a FANTASTIC JOB beating the timeline proposed and agreed to!”
Project ManagerSchool District, Fort Worth
“I just went through all of the inspection reports you just dropped off. They really are great. Everything matched the spreadsheet we use and the organization was the best I’ve seen. I really appreciate the effort in making the reports accurate.”
Director of OperationsSchool District, Denton County
“I appreciate the quick response and changes made. You guys consistently provide superb service.”
Director of TechnologyPrivate School, Dallas County
“As always you guys are making my job easier here at the district by solving problems.”
Technology SpecialistSchool District, Collin County
“Let me first thank you for dealing with my questions over those two days so professionally. Communication Concepts is always top notch and provides great customer service.”
IT SpecialistSchool District, Tarrant County
“The systems training has opened some eyes, it has given my guys that extra support to understand what things are and how the system operates.”
Facilities Staff SupervisorSchool District, Dallas County
“Absolutely pleased with the results and I appreciate you offering the training to us.”
Network Infrastructure ManagerSchool District, Tarrant County
“Your team keeps health care providers safe and secure.”
Director of Information TechnologyTarrant County Healthcare Systems
“I found that your crew was very courteous and professional, and the work they did looks great. I am looking forward to getting the other project going.”
Network AdministratorWater Conservation District, North Texas
“Thanks for Communication Concept’s diligent work. Complement your crew for me.”
Owner’s Project ArchitectNonprofit Ministry, Dallas
“I really appreciate you guys coming out, I learned a lot about the system. Your technician was very knowledgeable and professional and it looks like we’re in good shape moving forward. Thank you again!”
Director of Sanitation ServicesMunicipality in Dallas County
“I want to personally thank all of you for your hard work & dedication to get this job done on time and on budget.”
Project ManagerLarge North Texas Hospital Network, Fort Worth
“I just wanted to take a moment and let you know how enjoyable it has been to work with you and your team. You’ve been one of the most pleasant subs to work with and we are grateful for your diligence with our project.”
Operations AssociateNonprofit Ministry, Dallas
“I want to thank you for having your crew knock out the scope yesterday afternoon. I talked with my contact there this morning and he was quite pleased with the installation and your techs.”
Vice PresidentElectrical Contractor, Fort Worth
“Thanks for getting this to us, and for all of the work you guys have already done for this project. We are blessed by knowing all of you, and are grateful the Allen’s connected us. I have attached the signed proposal. Let me know if you need anything else from us.”
Director of OperationsTarrant County Charity Organization
“I would just like send you a note of thanks for sending out your technician on this work order. He was most professional, superbly competent and just a pleasure to work with. I truly appreciate his diligence in getting the camera operational. Thanks again!”
Group SupervisorTexas ODAR Hearing Office, Dallas
“The Install looks absolutely fantastic. A very professional job.”
Technology Project ManagerCollin County
“Just to let you know as a follow up to our meeting, I have to say this, Your staff goes above and beyond, they have always been fast to respond, and take care of every need we have had. Thanks to them all!”
Director of MaintenanceHealthcare Company, Tarrant County
“Your tech went above and beyond for customer service yesterday. He was very pleasant to work with; he communicated well and got the job done. We work with a lot of vendors and it’s not every day you can say a vendor was all of these on a service call. It’s things like this that ensure we will continue to use your services.”
Facility CoordinatorHospital, Weatherford
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Talk to a Communication Concepts expert today.

Alyssa’s LawWhat you need to know about Silent Panic Alert Technology and how we can help make complying with this new law easy.Learn more about House Bill 3 Emergency Responder Radio Communication Enhancement Systems (ERRCES)Learn more about the life safety system designed to specifically combat attenuation and eliminate signal “dead spots” in your building or facility.Discover the BDA Solution
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