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Making Sure Emergency Responses are Right the First Time

Nurse Call & Healthcare Communication Systems

Reliable Performance You Can Count On

Communication Concepts has been designing, installing, and servicing nurse call systems in hospitals, senior living facilities, and healthcare facilities throughout the DFW area for over 35 years.  Our designers and technicians have the experience and knowledge to create the best solution for your facility regardless of how large or small the project.  That’s because, at the end of the day, we understand that your patients’ and staff’s safety and security is your top priority thereby making it our top responsibility to fulfill.

"I just want to share with you how pleased I am your technician is part of our team. Communication Concepts and I have been doing business together for somewhere around 15 years now in some way, whether it be my role as a GC or an Owner’s Rep. As we have talked and walked through the process, in my opinion, not only do you have a keeper, you have found future leadership to Communication Concepts. I look forward to you placing him on our future projects and I look forward to us both watching TOGETHER, his career grow with Communication Concepts. Looking forward to the next 15."

— Director of Project Development, Healthcare Management, Irving

Communication Concepts has a long track record of working with both older existing analog systems as well as newer nurse call systems running on an IP network.  We have worked on numerous different manufacturers components and parts and can offer solutions to upgrade or replace your existing system based on your budget and needs.  We are able to integrate reliable and secure operational systems at an affordable cost while providing expandable options for future growth.  Moreover, we understand that hospital construction can interfere with the day-to-day operations of a busy facility, so we pride ourselves in working with a small footprint with minimal disruptions.

Even the most state of the art nurse call system is not fully functional unless the staff is capable of easily operating .  Therefore, our professional installation and service team does not consider a project complete until all end users are comfortable with the operation and management of a nurse call system.  We want to relieve any stress on the staff so they can focus on attending to the priorities of their patients.

We Make It Simple

Whether you have an existing nurse call system that needs servicing or upgrading at your current hospital or if your are building a brand new call system from the ground up across entire campus, our experts have the right solutions to fit your budget and needs. Communication Concepts makes it simple.
Speak with One of Our Experts Today

The Right Nurse Call Solution Suited for Your Unique Needs

  • Emergency Pull Station Installation
  • Nurse Call System Design
  • Master Station or Control Panel Repair
  • Nurse Call Troubleshooting
  • Bedside and Bathroom Station Install
  • Control Modules Repair
  • Door & Window Exit Notifications
  • Overhead Paging Systems
  • Emergency Beacons
  • Patient Satisfaction Reporting
  • Proactive Care Workflow
  • Staff Presence
  • Workflow Metrics
  • Automated Check-In Systems

SMART Support

Gain peace of mind by retaining premium support from Communication Concepts’ top tier Service Team to resolve your issue as quickly as possible.

Average Weekly Service Calls
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CoCo is Partnered with and Works on the Top Recognized Manufacturers

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Let Communication Concepts' Team of Experts Create a Solution Suited for Your Campus or Facility

Communication Concepts makes it easy for you by simplifying the
procurement process through the following agencies

BuyBoard Cooperative Agreement
Multi Regional Purchasing Cooperative
TIPS Cooperative Agreement

What Some of Our Customers are Saying

“We always appreciate your service to our community and the work that your team performs on our behalf. I want you to know that your technician is an exemplary employee. His professionalism and attention to detail are a cut above in my opinion. Thank you for sending him to us.”
Life Safety ManagerPrivate Education Facility, Tarrant County
“Communication Concepts Service Team, thank you! This is huge in the eyes of our users.”
Technology Project ManagerSchool District, Collin County
"CoCo has done a FANTASTIC JOB beating the timeline proposed and agreed to!"
Project ManagerSchool District, Fort Worth
“I just went through all of the inspection reports you just dropped off. They really are great. Everything matched the spreadsheet we use and the organization was the best I’ve seen. I really appreciate the effort in making the reports accurate.”
Director of OperationsSchool District, Denton County
"I appreciate the quick response and changes made. You guys consistently provide superb service."
Director of TechnologyPrivate School, Dallas County
“As always you guys are making my job easier here at the district by solving problems.”
Technology SpecialistSchool District, Collin County
"Let me first thank you for dealing with my questions over those two days so professionally. Communication Concepts is always top notch and provides great customer service."
IT SpecialistSchool District, Tarrant County
"The systems training has opened some eyes, it has given my guys that extra support to understand what things are and how the system operates."
Facilities Staff SupervisorSchool District, Dallas County
"Absolutely pleased with the results and I appreciate you offering the training to us."
Network Infrastructure ManagerSchool District, Tarrant County
“Your team keeps health care providers safe and secure.”
Director of Information TechnologyTarrant County Healthcare Systems
“I found that your crew was very courteous and professional, and the work they did looks great. I am looking forward to getting the other project going.”
Network AdministratorWater Conservation District, North Texas
“Thanks for Communication Concept’s diligent work. Complement your crew for me.”
Owner's Project ArchitectNonprofit Ministry, Dallas
“I really appreciate you guys coming out, I learned a lot about the system. Your technician was very knowledgeable and professional and it looks like we’re in good shape moving forward. Thank you again!"
Director of Sanitation ServicesMunicipality in Dallas County
"I want to personally thank all of you for your hard work & dedication to get this job done on time and on budget."
Project ManagerLarge North Texas Hospital Network, Fort Worth
"I just wanted to take a moment and let you know how enjoyable it has been to work with you and your team. You’ve been one of the most pleasant subs to work with and we are grateful for your diligence with our project."
Operations AssociateNonprofit Ministry, Dallas
"I want to thank you for having your crew knock out the scope yesterday afternoon. I talked with my contact there this morning and he was quite pleased with the installation and your techs."
Vice PresidentElectrical Contractor, Fort Worth
“Thanks for getting this to us, and for all of the work you guys have already done for this project. We are blessed by knowing all of you, and are grateful the Allen's connected us. I have attached the signed proposal. Let me know if you need anything else from us.”
Director of OperationsTarrant County Charity Organization
“I would just like send you a note of thanks for sending out your technician on this work order. He was most professional, superbly competent and just a pleasure to work with. I truly appreciate his diligence in getting the camera operational. Thanks again!”
Group SupervisorTexas ODAR Hearing Office, Dallas
"The Install looks absolutely fantastic. A very professional job."
Technology Project ManagerCollin County
“Just to let you know as a follow up to our meeting, I have to say this, Your staff goes above and beyond, they have always been fast to respond, and take care of every need we have had. Thanks to them all!”
Director of MaintenanceHealthcare Company, Tarrant County
"Your tech went above and beyond for customer service yesterday. He was very pleasant to work with; he communicated well and got the job done. We work with a lot of vendors and it's not every day you can say a vendor was all of these on a service call. It's things like this that ensure we will continue to use your services."
Facility CoordinatorHospital, Weatherford
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